Winning On Wednesday

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Kapila Datt

Kapila Datt

Business Development
Relationship Manager at
Jovia Financial Credit Union

Kapila Datt, a dynamic professional in the banking sector, boasts a rich background in financial services and a solid foundation in commerce and design. Originally from Delhi, India, she holds a Bachelor’s degree in Commerce and Commercial Arts from the South Delhi Polytechnic for Women. Additionally, she earned an Associate of Arts in Fashion/Apparel Design from the Parsons School of Design in New York, NY, blending her artistic vision with commercial acumen.

Beginning her career at Citibank in 2006, Kapila quickly excelled as a customer service representative. Notably, she received the Top Performer – Nassau North award in 2006. Joining Jovia Financial Credit Union in 2010, she progressed from Customer Service Representative to Senior Member Service Representative, consistently ranking in the top 5% for home equity line applications. Recognitions included Employee of the Month in 2013 and Highest Performer in Home Equity Lines of Credit in 2015.

In April 2016, Kapila assumed the role of Business Development Relationship Manager, showcasing exceptional skills in managing customer acquisition strategies. Her achievements include driving new member acquisition and initiating a partnership with a financial youth software company to launch Curio, a Jovia youth application.

Beyond her professional achievements, Kapila serves as the Treasurer of the Birchwood Civic Association, actively managing finances for community initiatives. Her diverse skills encompass being a Notary Public in New York State. Fluent in Hindi, Kapila’s journey from a commerce and arts graduate to a leading figure in the financial industry exemplifies dedication, versatility, and excellence. Her numerous awards underscore outstanding contributions to customer service and financial product sales, making her a compelling example of success in banking and financial services.